Clothing FAQ

 

1. Where can I place an order for 709 Basketball clothing?

  • You can place your order for 709 Basketball clothing through our official website. Simply browse through our collection via our Merchandise page or our Affiliate Portal section, select the items you wish to purchase, and proceed to the checkout.

2. Are there any shipping costs for clothing items?

  • All 709 Basketball clothing does have a shipping cost as it will be delivered to your door. Your shipping cost will be visible during your check out!

3. How long does it take to process and ship my order?

  • Orders are typically processed within 1-2 business days. Shipping times may vary depending on your location. You'll receive a confirmation email with tracking information once your order is on its way.

4. Will I incur any additional charges upon delivery?

  • Some items may be shipped from the USA, and as a result, there might be duty charges or customs fees upon arrival. These charges are determined by your country's customs office and are not included in the purchase price. Please check your local customs regulations for more information.

5. Can I track my order?

  • Yes, you can track your order using the tracking information provided in the confirmation email. This will allow you to monitor the status of your shipment until it reaches your doorstep.

6. What should I do if there is an issue with my order?

  • If you encounter any issues with your order, such as missing items or damaged products, please contact our customer support team at admin@709basketball.com. We are here to assist you and ensure that you have a positive shopping experience.

7. Can I change or cancel my order after it has been placed?

  • Unfortunately, once an order is placed, we are unable to modify or cancel it. Please double-check your order before confirming the purchase.

8. What is your return policy?

  • All 709 Basketball clothing items are final sale.

9. How can I contact customer support?

  • For any further assistance or inquiries, please reach out to our customer support team at admin@709basketball.com. We are here to help!